Question 1

What does taking over our revenue management actually involve?

Accepted Answer

We handle the commercial side of your hotel: pricing strategy, rate setting, availability, and distribution across all your booking channels (your website, OTAs like Booking.com and Expedia, and direct enquiries). You keep running the hotel and looking after guests — we make sure every room sells for the most it can, on the right channel, at the right time.

Question 2

How do you make us more money?

Accepted Answer

Most hotels leave money on the table with static pricing and poorly managed channels. We use dynamic pricing, demand forecasting, and channel optimisation to lift your average nightly rate and occupancy at the same time. In practice that means charging more when demand is high, filling rooms that would otherwise sit empty, and cutting reliance on high-commission channels.

Question 3

Do we lose control of our hotel?

Accepted Answer

No. You keep full ownership and final say. We manage the revenue engine, but you set the guardrails — minimum rates, brand positioning, and any restrictions you want in place. You get full visibility through regular reporting, and nothing major changes without your sign-off.

Question 4

How much does it cost?

Accepted Answer

Our pricing is designed so we only do well when you do well — our incentive is to grow your revenue, not just charge a fee.

Question 5

What size or type of hotel do you work with?

Accepted Answer

We're a good fit for owners who don't have a dedicated in-house revenue manager and want expert commercial management without hiring a full-time team.

Question 6

We already use Booking.com and Expedia — how is this different?

Accepted Answer

Those are sales channels, not a strategy. Listing on an OTA doesn't mean you're priced correctly, ranked well, or balancing commission costs against direct bookings. We manage those channels actively — adjusting rates daily, improving your visibility, and steering more guests to lower-cost direct bookings so you keep more of every pound.

Question 7

How quickly will we see results?

Accepted Answer

You'll usually see pricing and channel improvements within the first few weeks, with the fuller impact building over [2–3 months] as we gather data on your demand patterns and optimise around them.

Question 8

Do you need access to our booking system?

Accepted Answer

Yes — we work within your existing property management system (PMS) and channel manager.

Question 9

Who looks after the guests and the day-to-day running?

Accepted Answer

You do. Your team continues to run the hotel, check guests in, and deliver the stay. We sit behind the scenes on pricing and distribution — think of us as your outsourced revenue department.

Question 10

How do we get started?

Accepted Answer

Book a free consultation through the form on this page. We'll review your current pricing, occupancy, and channels, and show you where the missed revenue is — with no obligation to sign up.

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MORE BOOKINGS. HIGHER RATES. ZERO EXTRA WORK FOR YOU

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"You didn't buy a hotel to spend your evenings fighting channel managers."

WE RUN YOUR REVENUE ENGINE. YOU RUN YOUR HOTEL.

DYNAMIC PRICING

DIRECT BOOKING MARKETING

DITRIBUTION & OTA OPTIMISATION

REPORTING YOU CAN READ

UP AND RUNNING IN 14 DAYS

1

FREE REVENUE AUDIT

2

WE PLUG IN

3

YOU WATCH BOOKING GROW

WHY CHOOSE BROOKLAND STAYS

OPERATORS, NOT CONSULTANTS

ALIGNED INCENTIVES

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